Small-Group Tour: Florence and Pisa Day Trip from Rome

Thank you for having us,we had a wonderful time with awesome tour guide Ms.Edda and lovely driver We can’t say thank you enough for them Good time

I am very upset I spent so much money on a tour that does not provide tickets/admission to 4/5 attractions they advertise that they do. Honestly, the only reason I booked this tour was because of those entry tickets. We did not have a good experience with the tour guides. This was a waste of a 12 hour day and is very costly. I highly recommend you do NOT book this tour with this company and save yourself a ton of money and time and just take the train to both of these destinations. When I reached out to them with how unhappy we are, their lack of customer service and customer satisfaction and their non effort to try to make things right is the icing on the cake. I feel bad for having to leave a bad review, but that’s how very disappointed I am with it.

This was the BEST tour I’ve experienced with Viator! There were only three of us and we had a blast! We spent about an 1 1/2 hour in Pisa which was ample amount of time! Florence was ahhhhhmazing! We were able to have lunch, see the statue of David, get pics at Ponte Vecchio and witness the most perfect view of Florence! I wish we had more time to SHOP! I guess that means we will have to go back! Grazie Mille

Viator brokered the tour to Welcome Italy. Pisa was fine we had enough time to see things our Welcome Italy was great and described the sites what to see and where to spend your time effectively. We moved on to Florence and the local tour guide in Florence was the problem. We got to Florence and was rushed through the tour, We were told by 3 of the tour guides there was nothing to see inside of the Cathedral in Florence, so no point in going inside, This was a complete misrepresentation and was just part of an overall excuse to run through the tour as fast as possible. The guide that stayed with us all day from Welcome Italy was great and none of the problems had anything to do with her.

We had lots of things on the agenda. I was surprised that we were able to get in as much as we did. Our guides were very nice and accommodating for our whole group. There was another guide besides the one in our van who met us in Florence to show us the sites on the walking tour through Florence. Although he was nice and very knowledgeable, I think one guide could have handled the whole thing. Just an extra person to tip really. I say this because the time spent on each attraction in Florence was so short, we received only superficial information. The van was very small and you are hip to hip with the other guests. Since the seats only seat 3 people. the back seat is very cramped and if you're claustrophobic, forget it! There's no way to get out of the back seat without folding up one of the middle seats. Since people often travel in pairs, one of the pairs will be separated as my wife and I were for the whole trip. Fortunately, our travel mates were very nice, but if one was not nice, it would make for a long day. The roads along the coast are bumpy. And when I say bumpy, I'm talking teeth-shattering bumps. There are no signs to let the driver know where the bumps are, and there's no way to avoid some of them, so be prepared for a spine-crushing ride on the way to Pisa. On the way back, it's dark, but you're on more of an interstate. There are some sharp curves and our driver made me feel like we were going over the edge several times. He lane-straddled very often and passed within milimeters of other cars. Scary for highway speeds of 140+KPH. Yes, I was watching the speedometer. The good part was that the GPS told me we had 2.5 hours to go and it took a little more than 1.5 not counting our stop at the gas station. I wish we had a little more time for souvenir shopping, but like I said, we fit in a lot of attractions. A LOT. Great photos and we'll have to return for more! Our guide Michaela was very nice and patient with our tourist questions and was quite knowledgeable on Etruscan history in the region. I recommend this tour for the above reasons!

3.5 hours there along the coast was nice, and 3 hours back to rest after a full day. Had sufficient time to see the leaning Tower of Pisa but not go up in it. Saw The David quickly and so much of beautiful Florence from the walking tour.

From the driver to the guide, they all provided excellent service. Claudio was very knowledgeable. We are very pleased with the service we received.

In Pisa we were taken there and then the guide left. He did not give us any info about the history, etc.

Disappointed that there wasn’t more commentary on the way. We were in the back of the bus and couldn’t hear anything the guide was saying up front. The other guests weren’t impressed either. Our guide in Florence was wonderful.

Great tour. Lots of art to see. Also touring all the sites at Pisa in the Square of Miracles. Would definitely do it again